Support

FAQs

Got a burning question about SureFlap? Browse the answers to our most frequently asked questions.

Our series of step-by-step videos and pdf instructions describe how to install your SureFlap Microchip Cat Flap into a door, window or wall.

View details of the SureFlap product warranty and register your product.

Find solutions to some of the issues that can arise with your SureFlap Microchip Cat Flap.

Get tips on how to maintain your SureFlap Microchip Cat Flap and detailed instructions on how to replace spare parts.

Copies of the SureFlap manual, mounting adaptor instructions and mounting template are available for download.

Our series of videos cover topics ranging from set up and installation to service and repair.